Real-World Risk Solutions

Practical strategies tailored for cities, schools, and public agencies

Custom training programs that stick

Risk management strategies that work

Hands-on safety and claims support

Photo of a risk management training session in progress with engaged city employees
Photo of a risk management training session in progress with engaged city employees
Image showing a consultant reviewing municipal safety plans with city officials
Image showing a consultant reviewing municipal safety plans with city officials
Picture of a hands-on workshop focused on workers’ compensation claims handling
Picture of a hands-on workshop focused on workers’ compensation claims handling

Real-World Risk Solutions

Led by Jiles Smith II, we bring over 35 years of hands-on experience helping cities and public organizations manage risk effectively.

Jiles Smith II consulting with city officials in a conference room, reviewing risk management plans.
Jiles Smith II consulting with city officials in a conference room, reviewing risk management plans.

150+

15

Trusted Experts

Proven

Our Services

Practical risk solutions tailored for your organization.

Temporary Risk Management Services

We provide temporary risk management services for organizations that need experienced, steady leadership without the delay of a full-time hire. We step in to stabilize day-to-day operations, manage claims and renewals, support safety and compliance efforts, and help leaders make clear, defensible decisions during periods of transition, growth, or increased loss activity. The goal is simple: keep the work moving, reduce surprises, and leave the program stronger than we found it.

Training Programs

We provide practical training services designed for supervisors, frontline staff, and leadership teams in public-facing and high-responsibility environments. Our sessions focus on reducing incidents, improving day-to-day decision-making, and building consistent habits that support safety, compliance, and performance. We offer on-site and virtual options, as well as train-the-trainer support, refresher courses, and customized modules based on your operations, claims trends, and policy requirements. Custom-designed courses that build real-world safety skills. Like Workplace violence training,

Our gap analysis is a structured review of your current risk and safety program compared to applicable requirements and proven practices. We evaluate policies, procedures, training, reporting, documentation, claims trends, and operational habits across departments to identify what is working, what is missing, and what needs to be tightened. You receive a clear set of findings and a practical action plan with priorities, timelines, and ownership so you can move from “we know we have issues” to “here is the plan and here is how we will fix them.”

Gap Analysis